Refund policy


By purchasing our crystal products, you acknowledge and accept the following terms and conditions.

The crystal bracelet you receive may differ slightly in appearance from the product images due to the natural variations in the stones. We try our best to provide accurate representations, but natural variations in colour, texture, and shape are to be expected.

Please note that we have a no exchange or refund policy for our crystal products. All sales are final, and we cannot accept returns or exchanges once the product has been shipped.

Natural marks, such as inclusions, cracks, and other imperfections, are normal in natural stones and crystals. We cannot guarantee that your crystal bracelet will be free of such marks, and they should not be considered defects or flaws. These natural features are part of the beauty and uniqueness of each individual crystal.

We do not make any medical or therapeutic claims about our crystal products. The information provided on our website is for educational and informational purposes only, and should not be used as a substitute for professional medical advice or treatment. We are not responsible for any injuries, damages, or losses that may occur as a result of using or wearing our crystal products.

We are not responsible for any customs or import duties that may be imposed on our products when shipped internationally. It is the buyer's responsibility to pay these fees.

We reserve the right to cancel or modify orders at any time, for any reason. We also reserve the right to change our pricing, product selection, and policies at any time, without prior notice.